Frequently Asked Questions

Can I take the shipment after opening and checking the contents inside?

As per company policy, a shipment can't be opened before delivery, but you can accept the shipment and get in touch with us later in case you have any concerns.

The delivery of my order is delayed. What should I do?

 On the rare occasion that your order is delayed, please check your email & messages for updates. A new delivery timeframe will be shared with you and you can also track its status by visiting My Orders.

What if I miss my AD smart order delivery?

Do not worry, the delivery agent will try to deliver again on the next working day. You can also call the delivery agent to get the latest delivery update.

How do I place my order?

Once you finished registration on click "ADD CART" button. Then It will appear under "View Cart" Menu. Just Select quantity before order and submit. Then we will contactover phone  or by email for the further details or for the next step communication.

Is ordering online secure?

Yes. We take the utmost care with the information that you provide us when placing an order on our website.All the information is encrypted during order process. All of the information you provide during the ordering process is restricted to our staff, and we make sure that all of our employees up-to-date on our security and privacy policies